Cambridge Group Consultants
Driving Demand.  Optimizing Operations.
Optimal Operations for Superior Performance
Our Approach

Optimal Operations combines a well-tested methodology for redesinging operational processes with our proven behavioral change capabilities.  It is this powerful combination  which produces continuous improvement in business performance.  The key principals of Optimal Operations are:

Interactive and co-managed change process focused on the organization's operational activities.

Implementation of strategic changes planned and validated by management.


Installation of the necessary controls at the point of execution to measure progress and provide feedback.

Managers often rely on Cambridge Group Consultants Optimal Operations approach to translate strategic goals into effective operating action, producing a leap forward in financial performance:

Profit performance begins improving dramatically before the project ends.

Annualised return on investment reaches 200%, with returns of 300% and more far from unusual.

Growing profitability trend, as strongly implemented, performance-oriented behavioral change stimulates faster growth of net income.

Significant positive cash flow before project completion.

Our Work

Optimal Operations assist clients in reaching their full business potential.  We provide the implementation support they need to achieve measurable and sustainable performance improvement.  We rely on a blend of the following competencies:

Bridging from strategic intent to practical application.

Aligning and mobilizing all levels, from the boardroom to the workplace.

Desinging and implementing performance measurement systems that stretch the organization.

Re-framing the behavioral context to ensure performance improvements are embedded.

From discovery to project implementation, we identify, develop and install the organizational capabilities, behaviors and alignment required to deliver superior performance.


Our Success

By focusing on demand and operations, the result is that Cambridge Group Consultants clients:

- Reduce costs and increase operating efficiency with internal/external alignment.
- Realize gains in efficiencies by creating customer optimized targeting.
- Deliver more effective resource allocation by reacting fast to demand changes.